We have an exciting opportunity for an experienced Contact Centre Manager to join our client based in Crewe who are one of Europe’s largest providers of fuel cards, with 50 years of experience in the industry. With a newly appointed senior management team our client has ambitious growth plans for 2020. The Contact Centre Manager is a key role in helping the business deliver revenue growth from both new and existing customers, keeping the customer front of mind. As Contact Centre Manager, you and your team will work collaboratively with other internal teams to ensure plans are understood and implemented cross-functionally to meet the defined KPIs. As Contact Centre Manager you will have experience leading a sales-focused targeted contact centre environment. This role demands a balance of creative flair and commercial acumen. In return our client is offering a competitive salary, bonus(OTE £65,000), 25 days holiday, enjoy ‘perkbox’ employee benefits and have real opportunities to grow and progress with a forward thinking and innovative business.