Due to continued growth our client is looking for an experienced Account Coordinator to join their rapidly growing business based in Deeside. As Account Coordinator you will be responsible for arranging installations and account management of new and existing customers. This is an exciting opportunity for an experienced Account Manager or Account Coordinator who is looking for their next move. If you are looking for a company that offer great earning potential along with the scope for personal progression and development then this could be for you.
The purpose of this role will be to coordinate and manage the clients existing customer base. This includes the management of all current vehicle and equipment services, providing an excellent service to all customers. As Account Coordinator you will be reporting to the Assistant Manager, supporting the Sales Manager with large sales opportunities and renewals.
- To co-ordinate installations for customer, liaising with engineers
- To review and manage existing customer base
- Liaise with providers to assist with customer queries
- Assist with training to customers using providers portals
- Contract renewals ensuring that the customer base does pass end dates
- Book appointments for Sales Person for larger opportunities and renewals
- Promote and up sell our services, to include, but not limited to: Fleet, Asset & Mobile Tracking, Vehicle Camera solutions, Lone Worker Protection, Fitted Cab phones, Radio communications including IP Radios
- Excellent customer service skills
- Demonstrate a proven ability to work under pressure and meet deadlines
- Energetic and driven
- Determination to succeed
- Able to operate within a changing environment
- Able to work autonomously – self-starter and in a team environment
- Able to communicate concisely and work to agreed timescales
- Outstanding communication skills at all levels
- Full Driving Licence is essential
- 20 days holiday, increasing each year by one day to a maximum of 30 days
- Bank holidays in addition to holiday allowance
- Workplace pension
- Attendance bonus
- Company bonus
If you feel that this could be the right role for you then apply now and we’ll be in touch.